[3:33] “A good PR person is a psychologist, a lawyer and a journalist.”
[11:00] “If your team owns it then you’ve got a better business.”
[30:30] “The best business people are people who are resilient and adaptable.”
[34:30] “You need to allow yourself the room to grow.”
[35:09] “Bec shares her definition of “great people”.
[0:24] Bec tells us about The Comms Department, who they are and what they do and the journey that led to her getting where she is today.
[18:00] Mets and Bec discuss continually learning and those that teach them lessons and always being open to trying new approaches.
[19:50] Mets and Bec talk about what makes an amazing company and not treating staff as employees but as colleagues.
[23:00] Being questioned can often hit your ego a bit, but having an approach questioned can often lead to a new approach. It's important to have an approach, but that can be open to alternative approaches.
[24:00] Mets talks about owning his decisions for the year ahead.
[27:00] Purpose and strategy is important, as is drive, but it's also important to know your limits and know when you need a break.
[31:40] Changing leadership approaches and getting to know your team and connecting with them.
[36:57] Mets chats tough love and being happy with his decisions even if others don’t like it.
[39:00] Communication, giving staff a pat on the back, but also making sure that people don’t get complacent and ensuring that standards don’t drop.